Privacy Policy
Last updated: 12/5/2025
1. Introduction
Solto ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Information We Collect
Personal Information
We collect information you provide directly:
- Email address
- Username
- Wallet address (public)
- Profile information
Blockchain Data
We collect blockchain-related information:
- Transaction hashes
- Wallet balances
- Transaction history
- Smart contract interactions
Usage Information
We automatically collect:
- Device information
- IP address
- Browser type and version
- Pages visited and features used
- Access times and dates
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process transactions and ticket purchases
- Send notifications about events and winnings
- Provide customer support
- Detect and prevent fraud
- Improve our Platform and user experience
- Comply with legal obligations
4. Information Sharing
We may share your information with:
Service Providers
- Dynamic (wallet authentication)
- NOWPayments (payment processing)
- Solana blockchain network
- Cloud hosting providers
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Enforce our Terms of Service
- Protect our rights and safety
- Investigate fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Blockchain Transparency
Important: Blockchain transactions are public and permanent. Your wallet address and transaction history are visible on the Solana blockchain. We cannot delete or modify blockchain data.
6. Data Security
We implement security measures including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to processing of your data
- Export your data
- Opt-out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze Platform usage
- Improve user experience
You can control cookies through your browser settings.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.
10. Children's Privacy
Our Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Blockchain data is permanent and cannot be deleted.
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notification.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@solto.com
Support: support@solto.com
15. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.